Standard Verbiage:
(SHOW/ARTIST NAME) has partnered with Yondr for all his events to provide a phone-free experience. The use of cell phones, smart watches, and other accessories will not be permitted in the performance space. Upon arrival, all guests will be asked to place technology in a Yondr pouch and will be able to keep their devices with them in these locked pouches during the performance. Guests can visit designated cell phone use areas to have their pouch unlocked during the performance if needed. At the end of the show, all guests will visit the Yondr stations on the way out to have their devices unlocked.
Yondr Website: https://www.overyondr.com/
Responses to Specific Questions:
- But what if you need a medical exception?
- Great question. Yondr will have staff members on site to address any and all concerns guests may have. For any guests concerned with medical exceptions, please encourage them to arrive early on the night of the show to ensure they have enough time to have a conversation with a Yondr representative.
- Okay – I just won’t bring my phone. How do I get my tickets?
- You are welcome to leave your devices at home if you choose. Just bring your photo ID and arrive early to ensure the box office can print off your tickets when you arrive.
- If this is their choice, encourage them to change their delivery method to hold at box office!
- How is my babysitter supposed to contact me?
- You retain possession of your cell phone for the duration of the show. I would encourage you to develop a system with your sitter so you know if a call needs to be returned as soon as possible. For example, tell your babysitter to send you four text messages in a row, or call three times so you know it’s something worth stepping out to handle.
- You can also customize your alerts in your settings if you so choose!
- Will this negatively impact my devices in any way?
- Can I get a refund if I don’t want to do this?
- No. We announced the partnership with Yondr when the show was announced, therefore we will not be offering Yondr refund exceptions.
- I didn’t know Yondr was required when I purchased.
- If that is the case, I would encourage you to share your order number with me because it’s highly likely that this guest purchased from a third party. The Yondr verbiage will be on the Peace Center website at the time of the announcement and all box office staff will share this information with guests at the time of purchase.
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