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Peace Center

Links & Information

Morning Meeting Notes

REMEMBER TO USE CTRL+F ON YOUR KEYBOARD TO SEARCH THE DASHBOARD TO QUICKLY FIND INFORMATION!

WANT TO SHOUT OUT A CO-WORKER FOR PETE’S PRAISE? USE THE LINK HERE!

 

Show Things:

  • SPIDER MAN PIT SEATS – are on Limited View X holds in Tess. YOU CAN SELL THEM but you will need to make it very clear to the patron that they may be obstructed view. Please also note that you discussed the potential obstructions with the guest on the order.

 

***On the look out for 2 seats together in front orch row A or B (seats with no seats in front of them) for the Tues or Wed curtain of Shucked.***

 

GSO Things:

Lee Mills is the new Music Director of the GSO!!!

Ticket limit for all GSO shows including Harry Potter and Holiday at Peace is 8 tickets (outside of their subscription if its included in their pick 3 sub) or if more than 10 they can do a group.

  • Reminder – all GSO shows with the exception of Harry Potter are on-sale to the public now.
If GSO patrons have questions about donations or would like to speak to the GSO staff, please give them the phone number 864.232.0344 or they can email info@greenvillesymphony.org

 

Other Quick Things:

  • Walk up sales at window use source code 879
  • Don’t forget to do merges for fish food
    • Also email to get your merges verified to get the point
  • Make sure to respond to your weekly training email that you’ve completed the training to get your point.
    • If we don’t get your email, you don’t get the point.

 

Peace Pavilion Show Info Sheet Linked HERE

  • PAVILION Concert Reminders:
    • CHECK YOUR PRICE TYPES!!!
      • Lawn tickets – Full Price
        • 8 ticket limit
      • G’s tickets – Full Price R1
        • 4 ticket limit
    • G’s available for public purchase
    • Update to the water policy – individually sealed bottles of water are restricted to 1 liter (33.8 oz) or less.

The Lion King

Rollout Info:

  • Monday June 17th
    • Public On Sale

 

*IF you sell an obstructed view seat, please note on the order that you have discussed with the patron that with that seat their view WILL BE obstructed!!*

The Lion King – One Sheet

The performance on Sunday, September 22 at 1pm will have audio description. If you have any questions about that, please ask Lindsey or myself. Lindsey has some great examples of audio description if you are unfamiliar with the service.

As a reminder – all Saturday matinees will have ASL interpreters.

The Lion King official tour website HERE – please be sure to direct guests to this website if they have questions about who is in the cast

Outstanding BWY Sub Things

All BROADWAY RENEWALS THAT WERE NOT RENEWED HAVE BEEN RELEASED AT THIS TIME. 

F HOLDS CAN NOW BE USED TO SEAT ANY SUBSCRIBER – USE THEM TO YOUR ADVANTAGE!! (Full packages only – do not use for exchanges)

If a patron is calling in asking about their renewal: 

  • “So we did have an extension to our May 27th renewal deadline, however, that extension ended with Mamma Mia and all seats were released. But don’t worry! I’m happy to look at our current inventory and help you get set up with the best available Broadway subscription seating.”
    • Reminder: you cannot put the guest in premium
      • Double Reminder: Development is no longer accepting change requests for premium seats or box seats.

“I’m calling to check the status of my premium change request.

  • “Our development team is working through those requests as quickly as possible. If you would like I can transfer you to that team (extension 1202) or you can email peacekeepers@peacecenter.org to request an update on that status.”

On-Sales This Week

ONSALES THIS WEEK:

Mannheim Steamroller National Announce – July 22

  • It will go live on our website on 7/22 but we will not announce it until 7/29. Tickets will go on sale to the public August 5th and we can share that information.

 

Currently On Sale:

South Carolina New Play Festival: All the Worlds a Stage – August 9th [Gunter]

  • On sale to the public. Tickets are free, general admission, but need to be reserved. The price type is full price.
    • As of 7/12/24 – limit 2 tickets!

Greenville Jewish Film Festival: Call Me Dancer – August 25th [Gunter]

  • Has been announced, will go on sale to the public July 16 at 10am
    • Adult tickets – $50
    • Student tickets – $25 (must give you the code GJFF2024)
      • We cannot give out this code. Patrons who would like student tickets for this performance can request the code by emailing info@greenvillejewishfilmfestival.com
  • Film Screening / Documentary
    • SC Premier Film Screening of Call Me Dancer
    • Q&A with Manish
    • Reception with Indian Street Food by Saffron Indian Cuisine
  • With a ticket purchase, patrons can register to join special guest, Manish Chauhan, leading actor and dancer of the film, in a one-of-a-kind intermediate/advanced masterclass featuring contemporary dance movement.
    • Dance workshop will be July 16th at 12pm ending at 1:30pm
    • Patrons must register on a separate link they receive after buying tickets
    • Masterclass is free to attend, but they must register.
      • To register, patrons should email info@greenvillejewishfilmfestival.com
Greenville Chorale’s Early Christmas Celebration – November 2nd [Concert Hall]
  • On sale to public July 18th at 10am
  • Tickets:
    • Adult – $50
    • Student – $25
    • There is a group rate for this performance for groups of 10+
    • This performance is MAC Card eligible

Upcoming Performance Info

Upcoming Show Info: 

  • Steel Pulse – Friday, July 26 @ 7:30pm [Pavilion]
    • Run Time: 150 minutes
      • Opener – Jesse Royal – 45 mins
      • 15 min intermission
      • Steel Pulse 90 mins
  • Princess Bride – Saturday, July 27 @7:30pm [Concert Hall]
    • Run Time: 150 mins
    • 6pm – Lobby Doors
    • 6:30pm – House estimated open (early per show request)
    • 7:30pm – Film Starts
    • 9:05pm – Moderator walks out and the audience question section begins. Approximate run time 60 minutes.
    • 10:10pm – Estimated Guest Egress
    • VIP Info:
      • Pre-show schedule:
        • 3:30 VIP check in begins
        • 4pm Meet and Greet
          • Estimated VIP run time 45-60 minutes.
        • There will be NO refunds if they miss the VIP

 

MAC Card Eligible Shows

On sale now: 

Patrons are welcome to use their MAC Card to purchase tickets for ALL GSO performances (including Holiday at Peace and Harry Potter).

Joan Osborne and Our Planet Live are MAC Card eligible shows (these are FY25 shows).

  • There are no MAC Card eligible shows for the rest of FY24 at the Peace Center.
  • Please send patrons to www.greenvillearts.com for more information

**For more information about MAC card eligible shows at the Peace Center and other venues, click HERE to view the full calendar.

Reminders

  • Double check MOS and price type when selling sub add tickets! Remember: Sub Add tickets need to be in a separate order, not in the subscription order! Take your time with orders!!!
  • If you receive a weird call and get bad vibes or the person on the line is making you uncomfortable, please record the call or ask a manager to record it! If you see something (or hear something), SAY SOMETHING! 🙂 Security questions should be sent to Andy (or someone in Operations).
  • Remember to create a CSI if you sell accessible seating!!!
  • If you are creating a new account for a patron, don’t forget to add a Login under Contact Details and send them the password reset link by clicking on the pencil and Forgot Login.

Show Conflicts

GSO

Link to GSO Training Packet HERE.

  •  ALL GSO performances are MAC Card eligible 
  • Pre show talks will be held in the Concert Hall for the rest of the season for Concert Hall performances

For Full Season GSO Prints:

  • Note the day of their first performance
  • Set season delivery method to Hold at Box Office
  • Ctrl + G
  • Attributes Tab
  • Attributes Radio Button
  • Add Button in Bottom Left
  • GSO Full Season Print Attribute
  • Set the date to be the date of their first performance in the drop down window

 

 

Broadway

Link to BWY Training files for FY25 Here. Please note that all SOP’s are individual documents and the show research and training videos are in their own folders! (All Boxo Training Videos Linked Here).

For Subscribers who are not going to renew:

  • Load their sub order
  • Add source 35
  • Add order date
  • Delete the package
  • Done the order
  • Load last order
  • Ctrl + G
  • Attributes Tab
  • Constituencies Radio Button
  • Add the Broadway Non Renew Constituency (BNR)
  • Save on the constituent Record

MAKE SURE TO SLOW DOWN WHEN PROCESSING SUBSCRIPTIONS. We’re seeing a lot of errors on subs.

 

Links to the Change Request Forms through Cognito: (YOU SHOULD NOT BE SENDING THESE TO PATRONS!!)

Additional Info

Important Box Office Files

Lost and Found

Can I Print This?

Gift Card Image

Gift Card for Gifting Tickets 

Ticket Limits

  1. Straight No Chaser – Limit 8 seats per account
  2. Idina Menzel – Limit 6
  3. Nikki Glaser – Limit 8
  4. Pavilion Shows
    • Lawn – limit 8
    • G’s – limit 4
  5. Lion King – 8 tickets outside of subscription per week per account
  6. Hamilton – 8 tickets outside of subscription tickets
  7. Jason Isbell – Limit 4

Staff Ticket Requests

Fill out this form to request Peace Center Staff Tickets and someone will be in contact with you.

VIP Packages

The Princess Bride: An Inconceivable Evening with Cary Elwes [July 27th – Concert Hall]

  • VIP Tickets: $150 – Rows A-E
    • Includes: premium seat, pre-show meet and greet with Cary Elwes and a signed copy of his book
  • Pre-show schedule:
    • 3:30 VIP check in begins
    • 4pm Meet and Greet
      • Estimated VIP run time 45-60 minutes.
    • There will be NO refunds if they miss the VIP
  • Run time info:
    • 6pm – Lobby Doors
    • 6:30pm – House estimated open (early per show request)
    • 7:30pm – Film Starts
    • 9:05pm – Moderator walks out and the audience question section begins. Approximate run time 60 minutes.
    • 10:10pm – Estimated Guest Egress

 

Postmodern Jukebox [July 31st, 2024 – Pavilion]

  • There are ONLY 50 VIP packages!!!
    • Lawn VIP – $135
    • G’s VIP – $160
  • Autographed, limited edition poster
  • VIP access to the merchandise booth and a 25% discount on any available item
  • Commemorative VIP laminate
  • Early entry to the venue
  • Early merchandise shopping before doors open

 

Idina Menzel [August 7th, 2024 – Concert Hall]

  •  VIP: Soundcheck Q&A Experience$325
    • One premium reserved ticket in first 10 rows
      • Priority entry into the event
      • Access to an intimate pre-show performance with Idina Menzel
      • Moderated Q&A session with Idina Menzel
      • Group photo in front of stage with Idina Menzel
      • Autographed 8×10 photos
      • Idina Menzel journal notebook
      • Idina Menzel tote bag
      • Official VIP laminate & lanyard
      • LIMITED availability

 

Avatar: The Last Airbender in Concert [August 18th, 2024 – Concert Hall]

  • The show will have an add-on merch package that can be added to ANY seat. This is a separate event but patron MUST have a show ticket!
  • VIP package cost is $125 and includes:
    • VIP only priority line access to the merchandise stands
    • Commemorative VIP laminate and lanyard
    • Exclusive merch bundle designed and created for this group
    • Remember the $125 for the VIP package DOES NOT include the price of a ticket

 

Air Supply [November 13th, 2024 – Concert Hall]

  • VIP Sound Check Meet & Greet Package
    • $250 
    • Premium Ticket
    • Photo Meet & Greet with Air Supply
    • Attend Sound Check
    • Q&A Session with Air Supply
    • Collectible VIP Laminate

 

Nikki Glaser [November 16th, 2024 – Concert Hall]

  • VIP Package includes:
    • One reserved seat ticket
    • One meet and greet post-show
    • One photo op

 

Disney Jr. Live On Tour: Let’s Play [November 20th, 2024 – Concert Hall]

    • VIP Component: 
      • $185 per person that includes: 
        • 1 Premium Ticket to the Show 
        • Admission to VIP Pre-Party Interactive Experience 
        • Character Meet and Greet with Mickey, Minnie, & Spidey pre-show 
        • VIP Party Pass & Tote Bag
        • Snacks & Refreshments
        • On-Site VIP Experience Host

 

Riverdance 30 [February 21-23, 2025 – Concert Hall]

  • VIP Package: $200
    • Early access to the venue to watch cast blocking/warm-ups
    • VIP laminate
    • Short Q&A with select cast members prior to the performance

 

Alton Brown Live: Last Bite [February 26, 2025 – Concert Hall]

  • VIP Package: $200
    • A special VIP experience one hour before curtain time, including a brief Q&A session
    • A signed copy of Alton Brown’s Book
    • There will be no photos or autographs like a typical meet and greet, however, photos will be allowed during the VIP experience

Accessibility and Venue Information

Email Lookup

To see all email communication sent to a specific patron, go to the CUSTOM tab on the constituent record and select the Wordfly radio button.

Login Info:

  • Account: PeaceCenter
  • Email: boxoffice@peacecenter.org
  • Password: Peace101!

Once that is loaded, you can do the following:

  • See the list of emails sent to a specific patron
  • See if a patron opened an email and when by clicking “View Activity
    • if “View Activity” is not present, the patron did not open the email.
  • See the exact email by clicking “Preview
    • Note: If the patron has not opened the email and you click “Preview” make sure to click “Resend” as well (this will help keep accurate open rates for reporting for marketing)
  • Resend an email to the patron by clicking “Resend

Quick Links

Promotions

Greenville Symphony Orchestra

Back to Top
Performances
Code
Price
Sellable
Status
Bach-Inspired with Katie Dey
BACH
Discount
25% Off
Web Standard Pre-Sale
Source Code - 6260
Season Finale: Beethoven & Brazil
BRAZIL
Discount
25% Off
Web Standard Pre-Sale
Source Code - 6258
Movers, Shakers, and Noise-Makers
DRUM
Discount
25% Off
Web Standard Pre-Sale
Source Code - 3489
Tchaik 4
EDVARD
Musician Comps
Musician: LIMIT TWO
Comp
Web Standard Pre-Sale
Source Code - 6232
GSO
ENIGMA
Student Partners
StudentPtr
$5
All
Now
Need code - 2371
Peter and the Wolf
FAIRYTALE
Musician Comps
Musician: LIMIT TWO
Comp
Web Standard Pre-Sale
Source Code - 3486
Season Finale: Beethoven & Brazil
FINALE
Musician Comps
Musician: LIMIT TWO
Comp
Web Standard Pre-Sale
Source Code - 3630
GSO
GSO Family
Musicians and Employees
Disc GSO
20% Off
All
Now
Available for GSO Musicians and Employees
Holiday at Peace
GSOHOLIDAY
Pre-sale
Full
Full Price
Web Standard Pre-Sale
7/3-7/10
Source Code - 3492
Harry Potter
HARRY
Pre-sale
Full
Full Price
Web Standard Pre-Sale
7/26-7/30
Source Code - 6255
Holiday at Peace
HOLIDAYFLOWER
International Ballet Comp Tickets - Limit 30
Comp School
Comp
Web Standard Pre-Sale
Source Code - 6297
Bruch's Scottish Fantasy
JACKIE
Musician Comps
Musician: LIMIT TWO
Comp
Web Standard Pre-Sale
Source Code - 6235
Duke Ellington's The River
JAZZ
Discount
25% Off
Web Standard Pre-Sale
Source Code - 6239
Beethoven's Ninth
JOY
Musician Comps
Musician: LIMIT TWO
Comp
Web Standard Pre-Sale
Source Code - 6230
GSO
MAC Card
MAC Card Holders
MAC Card
50% or Buy One, Get One Free
All
Now
Need to present MAC Card at the window- valid for price level 2, 3, and 4
Grieg's Piano Concerto
ONTHEKEYS
Discount
25% Off
Web Standard Pre-Sale
Source Code - 6259
Beethoven's Ninth
OPENINGNIGHT
Discount
25% Off
Web Standard Pre-Sale
Source Code - 6236
Mozart's The Marriage of Figaro
OPERA
Musician Comps
Musician: LIMIT TWO
Comp
Web Standard Pre-Sale
Source Code - 3487
Peter and the Wolf
PETER
Discount
25% Off
Web Standard Pre-Sale
Source Code - 3485
Grieg's Piano Concerto
PIANOMAN
Musician Comps
Musician: LIMIT TWO
Comp
Web Standard Pre-Sale
Source Code - 6194
Harry Potter
PRISONER
GSO Family: Musician
GSO Family
20% Off
Web Standard Pre-Sale
Source Code - 3493
Movers, Shakers, and Noise-Makers
SHAKERS
Musician Comps
Musician: LIMIT TWO
Comp
Web Standard Pre-Sale
Source Code - 3490
Holiday at Peace
SILVERBELLS
Musician Comps
Musician: LIMIT TWO
Comp
Web Standard Pre-Sale
Source Code - 3491
Mozart's The Marriage of Figaro
SING
Discount
25% Off
Web Standard Pre-Sale
Source Code - 3488
All Gunter / CH Performances (Not H@P or HP)
SSC2425
Symphony Social Club Young Professionals Group
Discount 2
20% off - Limit 2 tickets per show
Web Standard Pre-Sale
Now
Need Code - 6380
Holiday at Peace
SSCHOLIDAY2425
Symphony Social Club Young Professionals Group
Discount BOGO - LIMIT 2 - In Tess, Select 2 seats at Full Price. After you have gotten the seats, the order will reprice automatically.
Buy One Get One 50% Off
Web Standard Pre-Sale
Now
Need Code - 6382
GSO
Student Rush
Students
Stdnt Rush
$10
All
90 minutes prior to curtain only!
Available at window on day of performance with valid student ID
Tchaik 4
TCHAIK4
Discount
25% Off
Web Standard Pre-Sale
Source Code - 6238
GSO
Teacher
Teachers / Greenville City or Greenville County Employees
Teacher
$10
All
90 minutes prior to curtain only!
Must present teacher / city / county ID at window
Duke Ellington's The River
THEDUKE
Musician Comps
Musician: LIMIT TWO
Comp
Web Standard Pre-Sale
Source Code - 6234
GSO
Veteran
Veterans
Price Type Veteran
50% off one ticket per veteran for regular season / 10% off unlimited tickets for Harry or Holiday
All
Now
Available at window with valid Military ID
Bach-Inspired with Katie Dey
VIOLA
Musician Comps
Musician: LIMIT TWO
Comp
Web Standard Pre-Sale
Source Code - 6261
Bruch's Scottish Fantasy
VIOLIN
Discount
25% Off
Web Standard Pre-Sale
Source Code - 6240

Peace Center

Back to Top
Performances
Code
Price
Sellable
Status
Jewish Film Festival: Call Me Dancer
GJFF2024
Students
Student (web)
Half off full price ($25)
Web Standard Pre-Sale
Need Code - 6296 - Patrons can email info@greenvillejewishfilmfestival.com to receive the promo code, but we cannot give it out.